KROME KEYBOARDS TERMS OF SERVICE

Business Information

This website is operated by Krome Keycaps Ltd, trading as Krome Keyboards.

Krome Keycaps Ltd is a company registered in England and Wales under company number 13645668.

Registered Office:
20–22 Wenlock Road
London
N1 7GU
United Kingdom

Trading Address:
129 Cumberland Road
Bristol
BS1 6UX
United Kingdom

Trading Name: Krome Keyboards
Email: info@kromekeycaps.com

Throughout these Terms of Service, references to “Krome Keyboards”, “we”, “us” and “our” refer to Krome Keycaps Ltd trading as Krome Keyboards.

Who We Are

Krome Keyboards is a trading brand operated and maintained by Krome Keycaps Ltd, a UK-registered company.

Krome Keyboards sells mechanical keyboards, keycaps, switches and related keyboard products, including products from our own collections and selected partner brands.

We offer a range of products designed to give customers a variety of options for building and enjoying their mechanical keyboards.

We have worked to simplify our legal terms and conditions to help make them understandable to our customers while ensuring the appropriate protections are in place for everyone using our website and services.

The Legal Stuff – Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR WEBSITE OR SERVICES.

Your agreement to these Terms and Conditions is confirmed by using our website or purchasing products from us. If you do not agree to all of the Terms and Conditions contained in this agreement, you should not access our website or use our services.

This website, kromekeyboards.com, is operated and maintained by Krome Keycaps Ltd (Company No. 13645668), trading as Krome Keyboards. Throughout these Terms and Conditions, the terms “we”, “us” and “our” refer to Krome Keycaps Ltd, trading as Krome Keyboards.

This website, together with all information, tools and services available through it, is offered to you subject to your acceptance of these Terms and Conditions, together with any other policies and notices stated on our website.

We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

Your continued use of or access to our website following the implementation of any changes constitutes acceptance of those changes.

You can review the most current version of our Terms and Conditions on this page.

Section 1 – Interpretation & Definitions

Data Protection – UK data protection legislation, the UK GDPR, applicable European Union data protection legislation where relevant, and any other legislation or regulatory requirements relating to the processing and protection of personal data.

Intellectual Property Rights – Patents, rights to inventions, copyright and related rights, trademarks, business names and domain names, rights in designs, database rights, rights in confidential information, know-how and trade secrets, and all other intellectual property rights, whether registered or unregistered, together with all applications, renewals, extensions and equivalent rights or forms of protection that exist now or in the future in any part of the world.

Material – All documents, information, images, graphics, photographs, text, videos, designs, software, content and other materials made available through or in connection with our website and Services.

Product – Any keyboard, keycap, keycap set, switch, accessory or other product listed for purchase through our website.

Services – The provision, sale and/or purchase of any Product listed on our website, together with the operation and functionality of our website and associated services.

You – The customer, purchaser of Products and/or user of our website and Services.

Section 2 – General Conditions

We reserve the right to refuse our Services to anyone for any reason at any time, subject to applicable law.

You agree not to reproduce, copy, duplicate, sell, resell or exploit our Services, website content or any part thereof without our express written permission.

Any headings or titles used in these Terms and Conditions are provided for convenience and understanding and do not otherwise limit or affect these Terms and Conditions.

Section 3 – Online Store Purchasing Terms

By agreeing to these Terms and Conditions, you confirm that you are at least the legal age required to enter into a contract in your country or jurisdiction of residence, or that you are the required age and have obtained the necessary consent for any minor dependent using our Services.

You may not use our Products or Services for any illegal or unauthorised purpose, nor may you violate any laws or regulations applicable to you when using our website or Services.

A breach or violation of these Terms and Conditions may result in the suspension or termination of your access to our Services.

Section 4 – Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that information provided on our website is accurate and up to date.

However, we do not guarantee that all information made available on our website will always be accurate, complete or current.

Product information, specifications, descriptions, availability, pricing and other website content may be updated or changed from time to time.

Information provided on our website is intended for general information purposes and should not be relied upon as the sole basis for making decisions.

If you identify an error or have concerns regarding information on our website, please contact us.

We reserve the right to modify the contents of our website at any time. We are not obligated to update information unless required to do so by applicable law.

You agree that it is your responsibility to monitor changes to information provided on our website.

Section 5 – Products & Services

Certain Products and Services may only be available for a limited period, and availability cannot be guaranteed.

We will make reasonable efforts to keep product availability and stock information accurate.

Products purchased through our website are subject to our Refund Policy and any applicable statutory consumer rights.

We make reasonable efforts to display Product colours, images and specifications as accurately as possible. However, the appearance of colours may vary depending on your monitor, device, screen settings and other factors.

Product images may also be illustrative and minor differences may occur between product images and the physical Product supplied.

We reserve the right to limit sales of particular Products or Services to any person, company, geographic region or jurisdiction where reasonably necessary.

We reserve the right to limit the quantities of Products or Services that we offer.

All Product descriptions, specifications and other information are subject to change where reasonably necessary.

Any offer for a Product or Service made on our website is void where prohibited by applicable law.

Nothing in these Terms and Conditions excludes or limits any statutory rights you may have as a consumer.

Section 6 – Intellectual Property

All intellectual property rights in our website, including but not limited to our branding, logos, product names, original designs, graphics, photographs, written content, website design, software and other original materials, belong to or are licensed to Krome Keycaps Ltd, unless otherwise stated.

You may access and use our website for your personal, non-commercial purposes.

You must not reproduce, copy, modify, distribute, sell, license, publish or otherwise exploit our intellectual property without our prior written permission.

Nothing in these Terms and Conditions grants you ownership of any intellectual property belonging to Krome Keycaps Ltd or any third party.

Third-party brands, trademarks, product names and intellectual property remain the property of their respective owners.

Section 7 – Modifications to Our Services, Products & Prices

The pricing of our Products and Services may change from time to time.

We reserve the right to modify, suspend or discontinue Products or Services, or any part thereof, where reasonably necessary.

Where a price or product change affects an order that you have already placed and accepted, your statutory rights will not be affected.

We will not be liable for any modification, suspension or discontinuation of our Services or Products to the extent permitted by applicable law.

Section 8 – Billing & Payment Information

You agree to provide accurate, complete and current billing and account information for all purchases made through our website.

We reserve the right to refuse or cancel an order where reasonably necessary, including where we suspect fraud, unauthorised activity, pricing errors, stock errors or other issues affecting the order.

We may limit or cancel quantities purchased by an individual customer, household, account, billing address or payment method where reasonably necessary.

If we cancel or change an order, we may attempt to contact you using the contact details provided with your order.

We reserve the right to restrict or prohibit orders that appear to be placed by distributors or resellers where the order conflicts with our business policies.

If your account, billing or contact details change, you agree to provide updated information where necessary to allow us to process orders, communications or refunds.

For further information, please refer to our Refund Policy.

Section 9 – Optional Tools

We may provide access to third-party tools or services over which we neither monitor nor have control.

Where such tools are made available, they are provided on an “as is” and “as available” basis, subject to any rights and protections that cannot legally be excluded.

We are not responsible for the operation, availability or functionality of third-party tools.

Any use of third-party tools is at your own discretion, and you should ensure that you understand and agree to the terms applicable to those services.

We may introduce new Services, features, tools or resources through our website in the future. Any such additions will also be subject to these Terms and Conditions.

Section 10 – Third-Party Links & Services

Our website and Services may contain links to third-party websites, applications or services that are not owned or controlled by us.

These may include social media platforms, payment providers, delivery providers, partner brands and other third-party services.

We have no control over and assume no responsibility for the content, privacy policies, security or practices of third-party websites or services.

You acknowledge that we are not responsible for any damage, loss or other consequences arising from your use of or reliance on third-party websites, products or services.

We recommend reviewing the policies and terms of any third-party service before using it or entering into a transaction with the third party.

Complaints, claims or concerns regarding third-party products or services should generally be directed to the relevant third party.

Section 11 – Personal Information

Your submission of Personal Information through our website is governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and share Personal Information.

Section 12 – Termination

We may suspend or terminate your access to our website or Services where reasonably necessary, including where you breach these Terms and Conditions or applicable law.

Upon termination or suspension, your right to use certain Services may cease immediately.

Any provisions of these Terms and Conditions that are intended to continue after termination will remain in effect.

Section 13 – Limitation of Liability

To the maximum extent permitted by applicable law, Krome Keycaps Ltd and its suppliers will not be liable for indirect, incidental, special or consequential losses arising from your use of our website or Services.

This may include loss of profits, loss of data, loss of business, business interruption or other indirect losses.

However, nothing in these Terms and Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited under applicable consumer protection law.

Nothing in these Terms and Conditions affects your statutory rights as a consumer.

Section 14 – “AS IS” and “AS AVAILABLE” Disclaimer

To the maximum extent permitted by applicable law, our website and Services are provided on an “AS IS” and “AS AVAILABLE” basis.

We do not guarantee that our website or Services will always be available, uninterrupted or error-free.

We do not guarantee that information provided through our website will always be complete, accurate or current.

We do not guarantee that our website, servers, emails or other digital services will be free from viruses, malware or other harmful components, although we take reasonable steps to maintain appropriate security.

Nothing in this section affects any statutory warranties, guarantees or consumer rights that cannot legally be excluded or limited.

Section 15 – Governing Law

These Terms and Conditions and your use of our Services are governed by the laws of England and Wales.

You agree that the courts of England and Wales will have jurisdiction over disputes arising in connection with these Terms and Conditions or your use of our Services, subject to any mandatory consumer protection rights that may apply to you.

Section 16 – Dispute Resolution

If you have a concern or dispute regarding our Products or Services, we ask that you first contact us using the details provided below so that we can attempt to resolve the matter informally.

We will use reasonable efforts to investigate and resolve complaints fairly and promptly.

Nothing in this section limits any statutory rights you may have, including your right to pursue a claim through the appropriate legal or dispute resolution process.

Section 17 – Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless Krome Keycaps Ltd, its directors, employees and affiliates against reasonable losses, costs or claims arising from your unlawful use of our website or Services or your material breach of these Terms and Conditions.

This provision does not apply to the extent that such liability arises from our own negligence, breach of contract, breach of statutory duty or other liability that cannot legally be excluded.

Section 18 – Severability

If any provision of these Terms and Conditions is held to be invalid, unlawful or unenforceable, that provision will be modified or interpreted to the extent necessary to make it enforceable where possible.

The remaining provisions will continue in full force and effect.

Section 19 – Waiver

The failure by us to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of that right or provision.

A waiver of one breach does not constitute a waiver of any subsequent breach.

Section 20 – Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Refund Policy and any other policies published on our website, constitute the agreement between you and us regarding your use of our Services.

They supersede any prior or contemporaneous agreements, communications or proposals relating to the same subject matter, whether oral or written.

Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

Email: info@kromekeycaps.com

Website: kromekeyboards.com

Krome Keycaps Ltd, trading as Krome Keyboards

Trading Address:
129 Cumberland Road
Bristol
BS1 6UX
United Kingdom

Registered Office:
20–22 Wenlock Road
London
N1 7GU
United Kingdom

Company Registration Number: 13645668

Last updated: 21/08/2026